Call: 0808 808 0700

Opening times: Calls are FREE
Mon Tue Wed Thu Fri
2-7pm

 12-5pm

 12-5pm

 2-7pm

 12-5pm

We provide the following services:

  • Emotional support and counselling
  • Signposting
  • Crisis work
  • Referral
  • Specialist advice and information
  • Advocacy
  • Outreach work

We specialise in the following areas:

  • Disclosure and effects of any kind of abuse
  • Sexually  inappropriate behaviour and sexual offending
  • Legal issues and procedures when dealing with allegations of abuse and/or offending
  • Sexuality and relationship education
  • Bereavement and loss
  • Bullying
  • Depression
  • Family breakdown
  • Local counselling/therapy services

What does the Helpline have to offer?

Respond Helpline is a national, free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse and for the parents, carers and professionals who support them.

Adults with Learning Disabilities

Contacting a Helpline can allow painful feelings caused by trauma to be expressed and heard, often for the first time. Callers are in control of the whole process and can go at their own pace, be anonymous and end the call whenever they wish. In itself, this can be an empowering experience.


Children and Young People

We have expanded our remit to work with the specific needs of children and young people with learning disabilities. Our Helpline aims to be a first step for children and young people with learning disabilities to explore their feelings and try to make sense of their experiences.

Professionals and Carers

The Helpline also offers support, advice and information to parents, carers and professionals. Uncovering abuse can be very distressing for everyone involved and often people can feel overwhelmed by the strong feelings that are aroused. Helpline workers can provide a listening ear and if needed, help with thinking about what happens next.

Referrals

When considered appropriate the Helpline workers can refer on to other services within Respond; e.g. The Young People’s Project, The Elder’s Project or to our team of psychotherapists. We can also signpost on to other organisations.

The Helpline Staff

Our Helpline workers are trained in offering counselling support and have many years of experience of working with people with learning disabilities between them. For all callers, we can arrange for you to speak to a man or a woman.

Confidentiality

We offer confidentiality except when there is grave concern for the safety of an individual.
Easy Read Information here
Call our Helpline
0808 808 0700
Free for all ages for support, counselling and advice

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